HOW TO ORDER EN

HomeHOW TO ORDER EN

PURCHASE IN CASH

1. Select the product you want to buy

2. On each product you will find a cash price & installment price along with the number of months of the installment.

Example: IDR. 2,800,000
Easy / Manual Installments: 7 months x Rp. 400,000

3. To buy the product, you can click the “BUY NOW” button where you will be connected to Claudela’s sales admin on WhatsApp. Then the admin will check the stock for the product you are interested in.

4. If stock is available, you will get a Full Payment Invoice for your order.

5. For purchases in cash, the admin will provide paid invoices and account numbers for payment. Please invoice the number mentioned when paying by bank transfer.

6. After making the payment, then please make a Payment Confirmation by sending a transfer to Claudela’s admin via WhatsApp, along with the No. Invoice, Transfer Date, and Transfer Amount.

7. After we receive your payment, we will immediately process the order and send it to the address listed on the order form within 3-7 working days.

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PURCHASE BY MANUAL INSTALLMENT

1. Select the product you want to buy

2. On each product you will find a cash price & installment price along with the number of months of the installment.
Example: IDR. 2,800,000
Easy Installment / Manual Installment: 7 months x IDR. 400,000

3. To buy the product, you can click the “BUY NOW” button where you will be connected to Claudela’s sales admin on WhatsApp. Then the admin will check the stock for the product you are interested in.

4. If stock is available, you will get an installment statement for your order.

5. For purchases in manual installments:

– The admin will provide a detailed installment summary.

– Payments are made once per month with the nominal and number of months written on the product page.

– Payment of the first installment must be made as soon as you get an Installment Statement, because Claudela can only keep the product after we receive the first installment.

– Claudela will send the goods in installments after the installments + shipping fee are paid off.

– You can pay off the goods in advance before the installment period is due. There is no penalty or reduction in price for early settlement, because the same price applies to cash purchases.

– Failure to pay installments will result in a penalty / fine of 50 thousand per
months, and a maximum of 2 months late.

– If there is no payment for more than 3 months, the money that has been received will be considered forfeited.

– Items in installments are fixed. You cannot change the model / color / size after the first installment comes in, because we immediately separate the product and keep it for you.

– All installment items are in the Ready position at the Claudela warehouse and each is given a name and an Order Number so that they are not confused.

6. Every time you make an installment payment, please make a Payment Confirmation by sending proof of transfer to Claudela’s admin via WhatsApp, along with the Invoice No., Transfer Date, and Transfer Amount.

7. After the product in installments is fully paid, along with the shpping fee, we will immediately process the order and send it to the address listed on the order form within 3-7 working days

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